Case Studies

Over the years we have learned through experience to increase our in-depth knowledge on the processes we use that enables us to map critical relationship between the solution and the technology. We also encourage our clients to always look at solutions in terms of components and tiers for flexibility regardless of the size of the task at hand.

Our pricing model, for all practical reasons, enables our clients not to loose the competitive edge for which they decided on to adopt technology at the first place.

® Mathew Stark, Stark Marketing Group, USA; On time Every time with outstanding results on all of our Web Development projects.

Case Study: Minimizing Costs through IPS using Web Technology Background: Small and micro businesses often face significant challenges in managing their technology infrastructure, including limited budgets, scarce resources, and inadequate expertise. To remain competitive, these businesses must find ways to minimize costs while maintaining efficient operations. Case Study Overview: This case study examines how three businesses in different regions leveraged by Integrated Productized services to minimize costs and improve operational efficiency. Head Quarters: Retail Store Challenge: Managing a legacy point-of-sale (POS) system, which was outdated, inefficient, and costly to maintain. Solution: Outsourced POS management to a cloud-based provider, reducing hardware and software costs by 50%. Result: Improved sales tracking, enhanced customer experience, and reduced IT costs. Sublet(s): Professional Services Challenge: Managing a complex IT infrastructure, including servers, storage, and network security. Solution: IT infrastructure management to a managed service provider (MSP), reducing IT costs by 30%. Result: Improved network security, enhanced data backup and recovery, and increased IT efficiency. Store: E-commerce Platform Challenge: Managing a custom-built e-commerce platform, which required significant development and maintenance resources. Solution: Outsourced e-commerce platform management to a specialized provider, reducing development and maintenance costs by 40%. Result: Improved platform scalability, enhanced customer experience, and reduced IT costs. Benefits of Integrated Productized Services: The three businesses in this case study achieved significant benefits by outsourcing their technology services, including: Reduced costs: Outsourcing technology services reduced IT costs by 30-50%, enabling businesses to allocate resources more efficiently. Improved efficiency: Outsourced technology services improved operational efficiency, enabling businesses to focus on core activities and improve customer satisfaction. Enhanced expertise: Outsourced technology services provided access to specialized expertise, enabling businesses to leverage best-in-class technology solutions. Increased scalability: Outsourced technology services enabled businesses to scale more easily, responding to changing market conditions and customer demands. Conclusion: Stark Marketing minimize costs and improve operational efficiency by outsourcing technology services. By leveraging outsourced technology services, businesses can reduce IT costs, improve efficiency, and enhance expertise, ultimately enabling them to compete more effectively in their respective markets

® Abdul Basit, Taj Company, Malaysia; Due Dedication has never made us look else where for all our Managed IT needs.

Case Study: Streamlining Procurement Processes with Integrated Technology Services. Background: TajCo, a leading procurement agency, was facing numerous challenges in its procurement processes, including: Manual and paper-based processes: TajCo’s procurement processes were largely manual, relying on paper-based documents, emails, and phone calls. Lack of visibility and transparency: The agency lacked real-time visibility into procurement processes, making it difficult to track progress, identify bottlenecks, and ensure compliance. Inefficient supplier management: TajCo struggled to manage its supplier base, including onboarding, contract management, and performance monitoring. High processing costs and errors: Manual processes led to high processing costs, errors, and delays, ultimately impacting the agency’s reputation and relationships with clients. Challenges: TajCo faced several challenges in addressing these procurement problems, including: Legacy system limitations: The agency’s existing procurement system was outdated, inflexible, and unable to integrate with other systems. Resistance to change: Some employees were hesitant to adopt new technology, fearing changes to their workflows and job security. Data security and compliance concerns: TajCo needed to ensure that any new technology solution would meet stringent data security and compliance requirements. Solution: To address these challenges, TajCo implemented an integrated technology solution, comprising: Procurement software: A cloud-based procurement platform that automated and streamlined procurement processes, including requisitioning, sourcing, contracting, and invoicing. Supplier relationship management (SRM) module: A module that enabled ProcureCo to manage its supplier base more effectively, including onboarding, contract management, and performance monitoring. Integration with existing systems: The new procurement platform was integrated with ProcureCo’s existing enterprise resource planning (ERP) system, ensuring seamless data exchange and minimizing manual data entry. Training and change management: TajCo provided comprehensive training and change management support to ensure a smooth transition to the new technology solution. Results: By implementing the integrated technology solution, TajCo achieved significant benefits, including: Improved process efficiency: Automated procurement processes reduced manual errors, increased processing speed, and enhanced overall efficiency. Enhanced supplier management: The SRM module enabled ProcureCo to better manage its supplier base, improving relationships, reducing risks, and increasing compliance. Increased visibility and transparency: Real-time visibility into procurement processes enabled ProcureCo to track progress, identify bottlenecks, and ensure compliance. Cost savings and reduced errors: The integrated technology solution reduced processing costs, minimized errors, and improved overall procurement outcomes. Conclusion: TajCo’s experience demonstrates the value of integrated technology services in streamlining procurement processes, improving supplier management, and increasing visibility and transparency. By leveraging a cloud-based procurement platform, SRM module, and integration with existing systems, organizations can overcome procurement challenges, reduce costs, and enhance overall procurement outcomes.

® Dan Vik, DHV ROP, Holland; A precise solution delivered others fail to envision for one of our most critical multi-government Database Design projects.

Case Study: Evaluating the Feasibility of Closing the IT Department at DHV Corporation Background: DHV Corporation, a mid-sized retail company, was facing increasing pressure to reduce costs and improve operational efficiency. As part of its cost-cutting initiatives, the company’s management considered closing its internal IT department, which consisted of 15 employees. The IT department was responsible for managing the company’s network infrastructure, software applications, and technical support. Challenges: DHV Corporation’s IT department faced several challenges, including: Aging infrastructure: The company’s network infrastructure and software applications were outdated, requiring significant upgrades and maintenance. Limited resources: The IT department lacked sufficient resources, including personnel, budget, and technology, to effectively support the company’s growing business needs. High operational costs: Maintaining an internal IT department was costly, with expenses including salaries, benefits, training, and infrastructure upgrades. Difficulty in attracting and retaining IT talent: The company struggled to attract and retain skilled IT professionals, due to competitive market conditions and limited career growth opportunities. Solution: To evaluate the feasibility of closing the IT department, DHV Corporation considered the following options: Integrated Productized Services: Partnering with a managed service provider (MSP) to outsource IT services, including network management, technical support, and cybersecurity. Cloud-based solutions: Migrating to cloud-based solutions, such as software-as-a-service (SaaS) and infrastructure-as-a-service (IaaS), to reduce the need for internal IT infrastructure and support. Co-sourcing: Collaborating with a third-party provider to supplement internal IT capabilities, while maintaining control over strategic IT decisions. Results: After evaluating these options, DHV Corporation decided to outsource its IT services to a managed service provider. The company achieved significant benefits, including: Cost savings: Reduced IT operational costs by 30%, primarily due to the elimination of internal IT personnel and infrastructure expenses. Improved IT service quality: Enhanced IT service quality, with faster issue resolution times and improved technical support. Increased scalability and flexibility: Gained the ability to quickly scale IT resources up or down to meet changing business needs, without the need for significant capital expenditures. Enhanced cybersecurity: Benefited from the MSP’s advanced cybersecurity capabilities, including threat detection, incident response, and vulnerability management. Conclusion: DHV Corporation’s experience demonstrates the potential benefits of closing an internal IT department and outsourcing IT services to a managed service provider. By doing so, organizations can reduce costs, improve IT service quality, and increase scalability and flexibility, while also enhancing cybersecurity capabilities

® Arthur Murray, Arthur Murray, Canada; Really understand Web Application Development for Microsoft .Net framework.

Case Study: Automating Manufacturing Processes with Cloud Services at Arthur Murray Manufacturing Background: Artur Murray Manufacturing, a leading producer of industrial equipment, was facing increasing pressure to improve efficiency, reduce costs, and enhance product quality. The company’s manufacturing process was largely manual, relying on legacy systems and paper-based workflows. To address these challenges, Artur Murray Manufacturing decided to automate its manufacturing process using cloud services. Challenges: Artur Murray Manufacturing faced several challenges in automating its manufacturing process, including: Legacy system integration: The company’s existing systems were outdated and lacked the necessary APIs for integration with cloud services. Data security and compliance: Artur Murray Manufacturing handled sensitive customer data and was subject to strict industry regulations, requiring robust security and compliance measures. Scalability and flexibility: The company’s production demands fluctuated frequently, requiring an automated solution that could scale quickly and adapt to changing requirements. Employee training and adoption: Artur Murray Manufacturing’s workforce was accustomed to manual processes and required training to effectively use the new automated system. Solution: To address these challenges, Artur Murray Manufacturing implemented the following cloud-based solution: Cloud-based manufacturing execution system (MES): The company deployed a cloud-based MES to manage and automate production workflows, including scheduling, inventory management, and quality control. Industrial Internet of Things (IIoT) devices: Artur Murray Manufacturing installed IIoT devices to collect real-time data from equipment and machines, enabling predictive maintenance and optimized production. Cloud-based enterprise resource planning (ERP) system: The company integrated its cloud-based MES with a cloud-based ERP system to streamline business operations, including finance, human resources, and supply chain management. Employee training and support: Artur Murray Manufacturing provided comprehensive training and support to employees, ensuring a smooth transition to the automated system. Results: By automating its manufacturing process with cloud services, Artur Murray Manufacturing achieved significant results, including: Increased efficiency: The company reduced production time by 25% and improved overall equipment effectiveness (OEE) by 15%. Improved product quality: XYZ Manufacturing reduced defect rates by 30% and improved product quality through real-time monitoring and predictive maintenance. Enhanced scalability and flexibility: The company’s cloud-based solution enabled rapid scaling to meet changing production demands, reducing the need for costly infrastructure upgrades. Reduced costs: Artur Murray Manufacturing reduced IT costs by 20% and minimized the need for manual labor, resulting in significant cost savings. Conclusion: Artur Murray Manufacturing’s experience demonstrates the benefits of automating manufacturing processes with cloud services. By leveraging cloud-based MES, IIoT devices, and ERP systems, organizations can improve efficiency, product quality, and scalability while reducing costs.

® H. Lee, HyBrid, USA; Dependable Software Outsourcing Solutions with true sense of search, seek, and solve integration issues including related XML and AJAX technologies.

Case Study: Minimizing Technology Implementation Costs at HyBrid Inc. Background: HyBrid Inc., a mid-sized manufacturing company, was facing increasing pressure to upgrade its outdated technology infrastructure. However, the company was concerned about the high costs associated with implementing new technology. The management team recognized the need to minimize costs while still achieving its technology goals. Challenges: HyBrid Inc. faced several challenges in minimizing technology implementation costs, including: Limited budget: The company had a limited budget for technology upgrades, making it essential to prioritize costs. Complexity of technology: The company’s outdated infrastructure required significant upgrades, which added to the complexity and cost of implementation. Resistance to change: Some employees were resistant to changing their familiar workflows and processes, which could impact the success of the technology implementation. Solution: To minimize technology implementation costs, HyBrid Inc. employed the following strategies: Cloud-based solutions: The company opted for cloud-based solutions, which reduced the need for expensive hardware and software upgrades. Phased implementation: HyBrid Inc. implemented the new technology in phases, starting with the most critical systems and processes. This approach helped to minimize disruption and reduce costs. Open-source software: The company explored open-source software options, which offered significant cost savings compared to proprietary software. Employee training and support: HyBrid Inc. provided comprehensive training and support to employees, ensuring a smooth transition to the new technology and minimizing the need for external consultants. Vendor negotiations: The company negotiated with vendors to secure the best possible prices for hardware, software, and services. Results: By implementing these cost-minimization strategies, HyBrid Inc. achieved significant results, including: Reduced costs: The company reduced its technology implementation costs by 30% compared to initial estimates. Improved efficiency: The new technology infrastructure improved operational efficiency, reducing manual errors and increasing productivity. Enhanced employee experience: Employees adapted quickly to the new technology, thanks to comprehensive training and support. Increased competitiveness: HyBrid Inc. improved its competitiveness in the market, thanks to its modernized technology infrastructure. Conclusion: HyBrid Inc.’s experience demonstrates that minimizing technology implementation costs requires careful planning, strategic decision-making, and a willingness to explore cost-effective solutions. By adopting cloud-based solutions, phased implementation, open-source software, employee training, and vendor negotiations, organizations can reduce costs, improve efficiency, and enhance the overall technology implementation experience

® Steve Sherer, Compris Tech, USA; Converting an existing IT department into a Cloud Operations.

Case Study: Overcoming Project Delays at Compris Corporation Background Compris Corporation, a leading software development company, was facing significant project delays, resulting in missed deadlines, dissatisfied clients, and financial losses. The company’s management recognized the need for a comprehensive solution to address the root causes of these delays. Problem Statement: Compris Corporation’s project delays were attributed to several factors, including: Inadequate project planning: Insufficient time allocated for planning, leading to unrealistic timelines and scope creep. Poor communication: Ineffective communication among team members, stakeholders, and clients, resulting in misunderstandings and errors. Inefficient task management: Lack of clear task assignments, priorities, and deadlines, leading to confusion and procrastination. Insufficient resource allocation: Inadequate allocation of resources, including personnel, equipment, and budget, leading to bottlenecks and delays. Solution: To address these challenges, Compris Corporation implemented the following solutions: Agile project management methodology: Adopted Agile principles, emphasizing iterative development, continuous improvement, and flexibility. Project management tool: Implemented a project management tool (Asana) to facilitate task assignment, tracking, and collaboration. Regular team meetings and stand-ups: Scheduled daily stand-ups and weekly team meetings to ensure open communication, clarify priorities, and address concerns. Resource allocation and capacity planning: Conducted thorough resource allocation and capacity planning to ensure sufficient personnel, equipment, and budget for each project. Training and development: Provided training and development opportunities for team members to enhance their project management, communication, and technical skills. Results: After implementing these solutions, Compris Corporation experienced significant improvements: Reduced project delays: Project delays decreased by 30%, resulting in improved client satisfaction and reduced financial losses. Increased team productivity: Team productivity increased by 25%, attributed to clearer task assignments, priorities, and deadlines. Enhanced communication: Communication among team members, stakeholders, and clients improved, reducing misunderstandings and errors. Improved resource allocation: Resource allocation became more efficient, reducing bottlenecks and ensuring sufficient resources for each project. Conclusion: Compris Corporation’s experience demonstrates that project delays can be overcome by implementing effective project management methodologies, tools, and practices. By addressing the root causes of delays and improving communication, task management, and resource allocation, organizations can reduce delays, enhance productivity, and improve client satisfaction.

® Zeus Koskova, Appen, Germany; Finding solutions to curtail Technology Cost.

Case Study: Overcoming Office Automation Hurdles at Appen. Background: Appen, a mid-sized financial services company, was struggling to streamline its office operations. Despite investing in various automation tools, the company faced numerous challenges, including: Manual data entry: Employees spent excessive time manually entering data into multiple systems, leading to errors and inefficiencies. Inefficient workflows: Lack of standardized workflows resulted in confusion, delays, and missed deadlines. Insufficient integration: Disparate systems and tools failed to integrate seamlessly, causing data silos and hindering collaboration. Resistance to change: Employees were hesitant to adopt new automation tools, fearing job security and struggling with unfamiliar technology. Problem Statement: Appen’s office automation hurdles resulted in: Decreased productivity: Manual data entry and inefficient workflows consumed excessive employee time, reducing productivity and increasing stress. Increased errors: Lack of automation and integration led to data entry errors, resulting in financial losses and reputational damage. Inefficient use of resources: Insufficient automation and integration caused underutilization of resources, including personnel, equipment, and software. Solution: To overcome these challenges, Appen implemented the following solutions: Workflow automation software: Deployed a workflow automation software (Nintex) to streamline and standardize business processes. Integration platform: Implemented an integration platform (MuleSoft) to connect disparate systems and tools, enabling seamless data exchange and collaboration. Robotic Process Automation (RPA): Introduced RPA tools (Automation Anywhere) to automate repetitive, manual tasks, such as data entry and document processing. Change management and training: Provided comprehensive training and change management programs to ensure employee adoption and proficiency with new automation tools. Results: After implementing these solutions, Appen achieved significant improvements: Increased productivity: Automation and streamlined workflows resulted in a 30% increase in employee productivity. Reduced errors: Automated data entry and integrated systems reduced errors by 25%, minimizing financial losses and reputational damage. Improved resource utilization: Efficient automation and integration enabled better resource allocation, resulting in a 20% reduction in operational costs. Enhanced employee experience: Comprehensive training and change management programs ensured a smooth transition, increasing employee satisfaction and adoption of new automation tools. Conclusion: Appen’s experience demonstrates that overcoming office automation hurdles requires a multi-faceted approach. By implementing workflow automation software, integration platforms, RPA tools, and comprehensive training programs, organizations can streamline operations, reduce errors, and improve resource utilization. Write a case study for a company can not properly use Microsoft office and what they did about it?

® David Dazeldof, Recurito, Germany; Integrating MS-Office 365 Suite.

Case Study: Improving Microsoft Office Skills at Recurito Corporation Background: Recurito Corporation, a mid-sized marketing firm, was struggling to effectively utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook. Despite having the software suite, employees were not leveraging its full potential, resulting in: Inefficient document creation: Employees spent excessive time creating documents, leading to delayed projects and missed deadlines. Data analysis challenges: Lack of Excel skills hindered employees’ ability to analyze data, making informed business decisions difficult. Poor presentation design: Employees struggled to create visually appealing and effective presentations, impacting sales and marketing efforts. Email management issues: Employees were overwhelmed by their inboxes, leading to missed emails, delayed responses, and decreased productivity. Problem Statement: Case Study: Improving Microsoft Office Skills at Case Study: Improving Microsoft Office Skills at Recurito Corporation Background: Recurito Corporation, a mid-sized marketing firm, was struggling to effectively utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook. Despite having the software suite, employees were not leveraging its full potential, resulting in: Inefficient document creation: Employees spent excessive time creating documents, leading to delayed projects and missed deadlines. Data analysis challenges: Lack of Excel skills hindered employees’ ability to analyze data, making informed business decisions difficult. Poor presentation design: Employees struggled to create visually appealing and effective presentations, impacting sales and marketing efforts. Email management issues: Employees were overwhelmed by their inboxes, leading to missed emails, delayed responses, and decreased productivity. Problem Statement: Recurito Corporation’s inadequate Microsoft Office skills resulted in: Decreased productivity: Employees spent too much time on tasks, reducing overall productivity and efficiency. Missed opportunities: Lack of skills hindered employees’ ability to create effective documents, presentations, and data analyses, impacting business growth. Frustration and stress: Employees felt overwhelmed and frustrated with their inability to effectively use Microsoft Office tools. Solution: To address these challenges, Recurito Corporation implemented the following solutions: Microsoft Office training program: Developed a comprehensive training program, including instructor-led classes, online tutorials, and interactive workshops. Mentorship and coaching: Paired employees with experienced mentors who provided guidance, support, and feedback on Microsoft Office skills. Online resources and tutorials: Provided access to online resources, including Microsoft’s official tutorials, YouTube channels, and blogs. Practice and application: Encouraged employees to practice their skills on real-world projects, applying their knowledge to everyday tasks. Results: After implementing these solutions, Recurito Corporation achieved significant improvements: Increased productivity: Employees reduced the time spent on tasks, increasing overall productivity and efficiency. Improved document creation: Employees created high-quality documents, presentations, and data analyses, enhancing business growth and opportunities. Enhanced email management: Employees effectively managed their inboxes, reducing stress and increasing responsiveness. Boosted confidence and morale: Employees felt more confident and competent in their Microsoft Office skills, leading to improved job satisfaction and morale. Conclusion: Recurito Corporation’s experience demonstrates that investing in Microsoft Office training can significantly improve employee productivity, efficiency, and job satisfaction. By providing comprehensive training, mentorship, and online resources, organizations can empower employees to unlock the full potential of Microsoft Office tools. Corporation Background Recurito Corporation, a mid-sized marketing firm, was struggling to effectively utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook. Despite having the software suite, employees were not leveraging its full potential, resulting in: Inefficient document creation: Employees spent excessive time creating documents, leading to delayed projects and missed deadlines. Data analysis challenges: Lack of Excel skills hindered employees’ ability to analyze data, making informed business decisions difficult. Poor presentation design: Employees struggled to create visually appealing and effective presentations, impacting sales and marketing efforts. Email management issues: Employees were overwhelmed by their inboxes, leading to missed emails, delayed responses, and decreased productivity.

Case Studies briefly listing client projects utilizing potential of technology under various scenarios:

Clients with in need for various Productized Technology Services and Integration with their existing systems.

Small Businesses

1. Kanzen Co. (Consulting firm): Utilize Microsoft Office for financial management, reporting, and compliance.
2. The Secret Firm (PC) (Law firms): Use Microsoft Office for document management, communication, and case management.
3. Belgium Inc. (Medical Company): Leverage Microsoft Office for patient management, scheduling, and medical records.
4. Shack & Co. (Retail business): Employ Microsoft Office for inventory management, sales tracking, and customer communication.

Medium-Sized Businesses

1. Ravi Motors (Manufacturing company): Use Microsoft Office for production planning, inventory management, and quality control.
2. DMS Brothers (Marketing agency): Utilize Microsoft Office for campaign management, data analysis, and client communication.
3. IQWF (Non-profit organization): Leverage Microsoft Office for donor management, fundraising, and volunteer coordination.
4. Icon PTY (Educational institution): Employ Microsoft Office for student management, lesson planning, and communication.

Large Enterprises

1. Khwater Co. (Financial institution): Utilize Microsoft Office for financial analysis, reporting, and compliance.
2. GoP (Government agency): Leverage Microsoft Office for document management, communication, and data analysis.
3. Savnah Inc. (Healthcare organization): Employ Microsoft Office for patient management, medical records, and research.
4. ABACO (Technology company)
5. : Use Microsoft Office for product development, marketing, and sales.

Microsoft Office Services

Tush Enterprises

1. Installation and setup: Installation and configuration of Microsoft Office software.
2. Training and support: Training and support for Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
3. Customization: Customization of Microsoft Office applications to meet specific business needs.
4. Integration: Integration of Microsoft Office with other business systems and applications.

IT Services

Frankhiet Ltd.

1. Network management: Management of computer networks, including setup, maintenance, and security.
2. Cybersecurity: Protection of computer systems and data from cyber threats.
3. Cloud services: Migration to and management of cloud-based services, including Microsoft Azure.
4. Help desk support: Technical support for computer systems and software.

Microsoft Office and IT integration

ScalSol Corp.

1. Increased productivity: Improved efficiency and productivity through streamlined processes and automation.
2. Enhanced collaboration: Better communication and collaboration among team members through Microsoft Office and other business applications.
3. Improved data management: Effective management of data through Microsoft Office and other business systems.
4. Increased security: Protection of computer systems and data from cyber threats through robust security measures.
5. Scalability: Ability to scale business operations through flexible and adaptable IT solutions.